Terms and Conditions of Use for the nday11 Casino Platform

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Player") and nday11 ("Platform", "we", or "the company") governing access to and use of the nday11.pro website and all related services.

By accessing the nday11 website, registering an account, making a deposit, or using any game or feature provided, you expressly confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the nday11 platform immediately.

These Terms are to be read together with the nday11 Privacy Policy and all other policies published on this platform from time to time. In the event of any conflict between documents, these Terms and Conditions shall take precedence unless expressly stated otherwise.

To use the nday11 platform and participate in any of the games offered, you must meet all of the following requirements:

• Be at least 18 years old at the time of registration and throughout the period of account use.
• Not prohibited by the laws or regulations in your jurisdiction from participating in online gambling activities.
• Not currently under a self-exclusion period imposed by any regulatory body or other gambling platform.
• Acting in your own personal capacity and not on behalf of any third party.
• Registering with true, accurate, and current personal information.

Nday11 reserves the right to request identity verification documents at any time as part of the KYC (Know Your Customer) process. Verification includes, but is not limited to, copies of your identification card, bank statements, and proof of residential address. Failure to provide the requested documents within the specified timeframe may result in account suspension until verification is complete.

Each player is only permitted to hold one active account at nday11. Multiple account ownership by the same individual, whether using their own identity or another person's, is a serious breach of our terms and may result in all related accounts being terminated and balances forfeited without compensation.

You are fully responsible for:

• Keeping your account password and login credentials confidential at all times.
• Ensuring that no other party uses your account, including family members or friends.
• Notifying nday11 immediately if you suspect unauthorized access to your account.
• Ensuring that the personal information in your account is always accurate and up to date.

Nday11 shall not be held responsible for any financial or other losses arising from your failure to safeguard your own account login credentials. All activity occurring through your account will be considered your own unless you have reported loss of account control to our support team prior to the activity taking place.

Nday11 accepts deposits via a range of supported payment methods including FPX, direct bank transfers (Maybank, CIMB, Public Bank, and others), and digital wallets such as Touch 'n Go and GrabPay. All transactions are processed in Malaysian Ringgit (MYR).

Regarding deposits:

• Deposits are credited to the player's account as soon as payment confirmation is received from the payment provider.
• Nday11 is not responsible for any delays caused by issues on the part of the bank or third-party payment providers.
• Minimum and maximum deposit limits are subject to the chosen payment method and may change from time to time.
• Deposited funds may only be used for gambling purposes on the nday11 platform and may not be transferred to other players.

Regarding withdrawals:

• All withdrawal requests are subject to security screening and KYC verification before approval.
• Withdrawals will be processed to the bank account registered under the player's name only — transfers to third-party accounts are not permitted.
• Nday11 reserves the right to request additional supporting documents before approving withdrawals that exceed certain limits.
• If there is an active bonus that has not yet met the wagering requirement, withdrawals may not be processed until that requirement is fulfilled.

Nday11 offers a variety of bonuses and promotions to players from time to time. All bonuses are subject to specific terms and conditions stated in each respective promotional offer. The general conditions applicable to all bonuses are as follows:

• Each bonus has a wagering requirement that must be met before a withdrawal is permitted. This wagering requirement varies by bonus type.
• Bonuses may only be claimed once per promotion, unless explicitly stated otherwise in the relevant promotion terms.
• Nday11 reserves the right to void bonuses and related winnings if there is evidence of abuse, bet coordination, or any attempt to manipulate the bonus system.
• Unused bonuses within the specified period will expire automatically without any compensation.
• Using multiple accounts to claim the same bonus is strictly prohibited and constitutes grounds for account termination and forfeiture of all balances.

Nday11 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Players currently in the process of fulfilling wagering requirements will be given reasonable notice before any promotion is discontinued.

All games available on the nday11 platform are operated in accordance with rules set by their respective software providers and have been audited by independent bodies to ensure fairness. Some general rules that apply to all games are:

• The outcome of each game is determined by a certified Random Number Generator (RNG). nday11 has no control over the results of individual games.
• In the event of a technical disruption during an active game, affected bets will be settled in accordance with the relevant game provider's policy.
• Results displayed on the player's screen are final. In the event of a discrepancy between the client display and server records, the server records shall take precedence.
• Players suspected of using automation software, bots, or any unauthorized method to influence gameplay will be blocked immediately and all wins will be voided.

For Live Casino games, players are also subject to additional rules set by the dealer and game studio operator. Any discourteous behavior or disruption during a live game session may result in the player being barred from using the Live Casino service.

Players are strictly prohibited from engaging in the following activities on the nday11 platform:

• Registering more than one account or using another person's identity to register.
• Using automation software, bots, or any unauthorized assistance technology to play.
• Colluding with other players to cheat the platform or other players.
• Exploiting any bugs or technical errors on the platform to obtain undeserved wins.
• Attempting to launder money through deposit and withdrawal activities on the platform.
• Claiming bonuses using fake accounts or methods that violate bonus terms.
• Spreading false information or defamatory content about nday11 on public platforms.
• Accessing the platform from regions where doing so is prohibited by local law.

Violation of any of the above terms may result in immediate account termination, forfeiture of all balances including pending withdrawals, and legal action where necessary. nday11 reserves the right to take any action deemed appropriate to protect the integrity of the platform and the interests of other players.

Nday11 respects the privacy of all its users and is committed to protecting the personal data collected through this platform. The collection, use, and protection of your personal data is governed by nday11 Privacy Policy which forms part of these Terms.

In summary, nday11 collects and processes your personal data for the following purposes:

• Identity verification and compliance with KYC and AML requirements.
• Account management and processing of financial transactions.
• Improving user experience and personalizing services.
• Account-related communications, promotions, and platform updates (with your consent).
• Compliance with applicable legal and regulatory requirements.

All personal data is protected using 256-bit SSL encryption and stored on secure servers. nday11 will not sell or share your personal data with third parties for marketing purposes without your explicit consent.

To the extent permitted by applicable law, nday11 is not liable for:

• Any financial losses incurred by the player as a result of gambling activity on the platform, including losses from game outcomes.
• Service disruptions caused by technical issues beyond nday11's control, including internet outages, third-party server problems, or natural disasters.
• Any indirect, incidental, or consequential losses arising from the use of the nday11 platform.
• Delays in transaction processing caused by financial institutions or third-party payment providers.

Nday11 strives to ensure the platform operates smoothly and securely at all times. However, any liability claim against nday11 is limited to the amount deposited by the player into the relevant account within the 30 days preceding the claim.

Nday11 reserves the right to suspend, restrict, or terminate any user account at any time if:

• The player violates any of the terms stated in this document.
• There is evidence or reasonable suspicion of fraud, collusion, or money laundering.
• The player provides false information during registration or KYC verification.
• The account has been inactive for the period specified in the nday11 inactive account policy.
• Nday11 is required to do so by a regulatory authority or by law.

Players may also close their own account at any time by contacting the nday11 customer support team. Any remaining balance in the account (after deduction of bonuses that have not met the wagering requirement) will be returned to the player via the original payment method within a reasonable timeframe, subject to the required identity verification.

Nday11 cares about the well-being of every player. We believe gambling should be an enjoyable form of entertainment, not a source of stress or financial difficulty. To that end, nday11 provides a range of tools to help players manage their gambling activity responsibly:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Loss Limit: Set a maximum amount you are willing to lose within a given period.
• Play Time Limit: Set reminders or time limits for your gaming sessions.
• Take a Break: Take a break from the platform for a period of 24 hours to 30 days.
• Self-Exclusion: Exclude yourself permanently or for an extended period if you feel gambling has become a problem.

All these tools are accessible directly from your account settings. If you or someone you know is experiencing a gambling problem, please contact the nday11 support team or seek help from a qualified gambling support organization. For more information, visit Responsible Gaming us.

Nday11 reserves the right to update or modify these Terms and Conditions at any time. Changes will take effect immediately upon being posted on nday11.pro. We will endeavour to provide reasonable notice to players via registered email or in-platform notifications when significant changes are made.

Your continued use of the nday11 platform following any changes to these Terms will be deemed as acceptance of the updated terms. It is your responsibility to review these Terms periodically to ensure you are always aware of the latest applicable terms.

These Terms and Conditions are governed by and interpreted in accordance with the laws of the jurisdiction in which nday11 is licensed to operate. Any dispute arising in connection with these Terms or the use of the nday11 platform that cannot be resolved amicably between both parties shall be settled through binding arbitration in accordance with the rules of a recognized arbitration body.

Players agree that they are solely responsible for ensuring their use of the nday11 platform complies with the laws and regulations applicable in their jurisdiction. nday11 makes no representation or guarantee that use of the platform is permitted in all jurisdictions.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the nday11 platform, our customer support team is available to assist you 24 hours a day, 7 days a week.

You can reach us via:

• Live Chat: Available directly on the nday11 platform — the fastest way to get assistance.
• Email: [email protected] — for more detailed enquiries or official complaints.
• FAQ: Visit the site FAQ us for answers to the most frequently asked questions.

We are committed to responding to all inquiries within a reasonable time and ensuring every issue is resolved fairly and transparently.