Nday11 respects the privacy of every player. This policy clearly explains how we collect, use, store, and protect your personal data when you use our casino platform.
Six core principles that shape how nday11 manages and protects player personal data
All personal data and transaction information transmitted through the nday11 platform is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions. Your data cannot be intercepted or read by unauthorised parties while in transit.
Nday11 players have full rights to access, correct, or request deletion of their personal data. We believe your personal data belongs to you — nday11 only stores and processes it with your consent and for legitimate purposes.
Nday11 has never and will never sell, lease, or trade your personal data to third parties for marketing or commercial purposes. Your data is only shared with service partners necessary to operate the platform, and they are bound by strict confidentiality agreements.
Your personal data is stored on servers protected by multiple layers of physical and digital access controls. nday11 only retains data for as long as required by legal and operational needs — when no longer needed, data is securely deleted or anonymised.
Nday11 operates in accordance with applicable data protection legal requirements, including the Malaysia Personal Data Protection Act 2010 (PDPA). All our data collection and usage processes have been reviewed to ensure full compliance with prevailing regulations.
In the event of any security incident involving your personal data, nday11 is committed to notifying affected players within the timeframe required by law. We will not conceal such incidents and will take immediate remedial action.
Quick Summary: nday11 collects your personal data only for legitimate purposes — to operate the platform, process transactions, and comply with the law. We do not sell your data; we protect it with the latest encryption, and you have full rights to control your own data.
This Privacy Policy ("Policy") describes how nday11 ("we", "the platform") collects, uses, discloses, and protects your personal information when you use the nday11.pro website and all related services.
By registering an account or continuing to use the nday11 platform, you acknowledge that you have read and understood this Privacy Policy. Continued use of the platform following any amendments to this Policy will be deemed your acceptance of the updated terms.
This Policy should be read together with Terms and Conditions nday11 which forms part of the overarching agreement between you and our platform.
Nday11 collects various types of personal data depending on how you interact with our platform. The following are the main categories of data collected:
| Data Categories | Example Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Registration forms, KYC verification |
| Contact Information | Email address, phone number, residential address | Account registration, profile updates |
| Financial Information | Bank account number, transaction records, deposit and withdrawal history | Payment processing, KYC verification |
| Technical Data | IP address, browser type, operating system, device ID | Server logs, cookies, tracking technologies |
| Gaming Data | Betting history, wins, favourite games | In-platform gaming activity |
| Communication Data | Support chat records, emails, complaints | Interactions with the support team |
We only collect data that is strictly necessary for the stated purposes. nday11 does not collect sensitive data such as health information or religious beliefs unless required by law.
Personal data collected by nday11 is used solely for the following purposes:
nday11 will not use your data for any purpose other than those stated above without first obtaining additional consent from you.
Nday11 processes your personal data on valid legal grounds. Depending on the type of processing, the bases we rely on are:
Nday11 does not sell or trade your personal data. However, we may share data with the following categories of third parties for legitimate operational purposes:
All third parties that receive your data are bound by confidentiality agreements and are required to protect your data to the same or higher standard that we apply.
nday11 will not share your personal data with advertising companies, data brokers, or any party for third-party marketing purposes without your explicit consent.
Nday11 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
While nday11 takes all reasonable steps to protect your data, no security system can guarantee 100% complete protection. You are also responsible for keeping your account password secure and for notifying us immediately if you suspect any unauthorised access.
Nday11 retains your personal data only for as long as necessary to fulfil the purpose of collection or to meet applicable legal requirements. General data retention guidelines are as follows:
When data is no longer needed, it will be permanently deleted or anonymised so that it can no longer be linked to a specific individual.
Nday11 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The types of cookies we use include:
You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of the nday11 platform.
nday11 does not use third-party tracking cookies for targeted advertising. All cookies we use are solely for platform operation and improvement purposes.
As an nday11 player based in Malaysia, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:
You have the right to request a copy of the personal data we hold about you. nday11 will provide this information within a reasonable timeframe following identity verification.
If the personal data we hold is inaccurate or outdated, you may request a correction. You can also update certain information directly through your account profile settings.
You may request the deletion of your personal data under certain circumstances. However, this right is subject to our legal obligations — data required for AML or tax compliance cannot be deleted immediately.
You may object to the processing of your data for direct marketing purposes at any time. If you opt out of marketing communications, your request will be processed within 10 business days.
You may request the data you have provided to us in a machine-readable format for transfer to another service provider, subject to applicable technical limitations.
To exercise any of the above rights, please contact the nday11 support team via Live Chat or email at [email protected]. We may require identity verification before processing your request to ensure the security of your data.
In operating the nday11 platform, some of your personal data may be processed or stored on servers located outside Malaysia. This occurs when we use cloud service providers or third-party technologies that operate globally.
When data is transferred outside Malaysia, nday11 ensures that adequate protections are in place, including:
The nday11 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. Should we discover that a child's personal data has been collected without appropriate age verification, we will take immediate steps to delete that data and close the account in question.
If you are a parent or guardian and believe your child has registered an account on nday11, please contact us immediately so we can take the appropriate action.
Nday11 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. The "Updated" date at the top of this page will always reflect the latest version.
When significant changes are made to this Policy, nday11 will notify you via an in-platform notification or email to your registered address. It is your responsibility to review this Privacy Policy periodically.
The current version of this Privacy Policy takes effect from January 2026. Previous versions are available upon request by contacting our support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how nday11 handles your personal data, please contact our Data Protection Officer (DPO) through the following channels:
We are committed to responding to all privacy-related enquiries within 14 business days. More complex complaints may take longer, but we will keep you updated on the progress of your case regularly.
If you are not satisfied with our response, you have the right to file a complaint with the Malaysia Personal Data Protection Commissioner or the relevant regulatory authority in your jurisdiction.